voice-call: suppress inboundGreeting TTS when realtime mode is active
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@ -243,6 +243,14 @@ export class RealtimeCallHandler {
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...baseFields,
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});
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// Clear inboundGreeting from the call record before call.answered fires.
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// The realtime bridge owns all voice output; the TTS greeting path would
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// fail anyway because provider state is never initialized for realtime calls.
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const callRecord = this.manager.getCallByProviderCallId(callSid);
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if (callRecord?.metadata) {
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delete callRecord.metadata.initialMessage;
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}
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this.manager.processEvent({
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id: `realtime-answered-${callSid}`,
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callId: callSid,
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@ -250,9 +258,7 @@ export class RealtimeCallHandler {
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...baseFields,
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});
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// Resolve the manager-generated internal callId
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const call = this.manager.getCallByProviderCallId(callSid);
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return call?.callId ?? callSid;
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return callRecord?.callId ?? callSid;
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}
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private endCallInManager(callSid: string, callId: string): void {
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